At Guru Rummy, the safety and wellbeing of our players is our top priority. We are committed to providing a secure, fair, and responsible gaming environment for all our users. Our Player Protection Policy outlines the measures we have implemented to ensure a positive gaming experience.
Guru Rummy is strictly available to individuals who are 18 years of age or older. We implement robust age verification processes during registration and account verification to prevent minors from accessing our platform. Users are required to provide valid identification documentation that confirms their age.
To ensure the integrity of our platform and protect our players, we have implemented a comprehensive Know Your Customer (KYC) verification process. All players must complete KYC verification by providing valid identification documentation and their Permanent Account Number (PAN). This process helps us verify the identity of our players and maintain a secure gaming environment.
We are committed to promoting responsible gaming practices. Our platform includes features designed to help players maintain control over their gaming activities:
Guru Rummy is committed to maintaining a fair playing environment. Our Fair Play Policy prohibits:
Violations of our Fair Play Policy may result in account suspension or termination, as outlined in our Terms and Conditions.
We implement industry-standard security measures to protect player data. All information is encrypted and stored securely in compliance with applicable data protection regulations. For more details, please refer to our Privacy Policy.
Please note that players residing in certain states including Assam, Telangana, Andhra Pradesh, Sikkim, Nagaland, Meghalaya, Arunachal Pradesh, and Tamil Nadu may face restrictions due to local regulations. We comply with all relevant laws and regulations regarding online gaming.
Our dedicated support team is available to assist players with any concerns or issues they may encounter. Whether you have questions about your account, the games, or need assistance with responsible gaming tools, our team is here to help. You can contact our support team at business@gurudesirummy.com.
Guru Rummy is committed to continuously improving our player protection measures. We regularly review and update our policies and procedures to ensure we are providing the safest possible gaming environment for our players.
By using Guru Rummy, you acknowledge and agree to abide by this Player Protection Policy. Our aim is to provide a fair and enjoyable experience for all players, and compliance with this policy is essential to that end.
